Terms of Use

End User Terms of Use for the S19LABS Players Coaching App and the Studio19 website. S19LABS is part of Studio19, a product and service of EPSza (Pty) Ltd.

Effective date: 28 July 2026  ·  EPSza (Pty) Ltd — Studio19  ·  Version 1.1

These Terms of Use should be read together with the S19LABS Privacy Policy, available at https://s19labs-privacy.web.app.

1. Agreement

1.1 These Terms of Use ("Terms") are an agreement between you and EPSza (Pty) Ltd, Registration Number 2014/099878/07, VAT Number 432 028 0391, of 359 Pienaar Street, Brooklyn, Pretoria, 0181 ("EPSza", "we", "us") and govern your use of the S19LABS Players Coaching App ("S19LABS" or the "App"), the Studio19 website at s19labs.web.app (the "Website", where you can also create an account) and related services (the "Service"). S19LABS forms part of Studio19, the golf industry product and service offering developed, owned and operated by EPSza.

1.2 By registering on the App or the Website, or by using the App, you accept these Terms and the Privacy Policy (available at https://s19labs-privacy.web.app). If you do not accept them, do not use the Service.

2. How You Access the App

2.1 There are two ways to access the App:

2.2 Public self-registration is for adults only. By registering yourself, you warrant that you are at least 18 years old. Persons under 18 must not self-register; they may use the App only through a coach under clause 2.1. We may suspend or terminate any self-registered account we reasonably believe belongs to a person under 18.

3. Accounts

3.1 You must keep your login credentials secure and are responsible for activity on your account. For coach-managed accounts, your coach manages profile setup and access.

3.2 Self-registered users must provide accurate registration information and keep it current.

4. The Service

4.1 The Service lets you access and review your coaching content. Your Studio19 Certified Coach records your sessions and captures launch monitor data on their coaching equipment and dashboard; that content feeds into the App, where you can view your recordings, launch monitor data, feedback videos, and your coach's voice and text annotations on your videos, and receive coaching feedback. The App itself does not record or upload video or audio; recording is done by your coach. (Player self-recording, using a separately purchased Studio19 tech package, may be introduced in a future version, which will be covered by an updated Privacy Policy at that time.)

4.2 Recording of sessions. Your coaching sessions with a Studio19 Certified Coach are recorded (video, audio and session data) for coaching purposes. Consent to this recording is obtained when you (or, for a player under 18, a parent or guardian) are onboarded by your coach, and applies to your ongoing sessions until withdrawn. Any public, social media or livestream use of your content is separate and requires its own consent (see clause 5.3).

4.3 Coaching content is provided for training purposes only and is not medical or health advice. Golf and physical training carry inherent risk of injury; you participate at your own risk and remain responsible for your own physical condition, technique, equipment and environment. Nothing in these Terms limits rights you have under the Consumer Protection Act 68 of 2008 ("CPA") or other law that cannot be excluded.

5. Your Content and Licences

5.1 Your profile information belongs to you. Recordings, launch monitor data, feedback videos and coach annotations are created by your coach using Studio19 tools and made available to you through the App (together with your profile information, "Your Content").

5.2 You grant EPSza a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, adapt, display and transmit Your Content as needed to operate, provide, improve and support the Service, including delivering coaching analysis to you and your coach.

5.3 Public use requires separate consent. EPSza will only use Your Content, or footage of you, in Studio19 Activations, marketing, social media or public livestreams if the required opt-in consent has been given. For self-registered adults, you give this consent yourself in the App or at the event. For coach-managed accounts (including minors), this consent is held and managed by your coach, who is responsible for obtaining any parental or guardian consent required. Where consent is given, EPSza is granted a non-exclusive, worldwide, royalty-free licence to use, publish, broadcast and distribute that content, including the name, image, likeness and voice as they appear in it, to promote and operate Studio19 and EPSza. Consent may be withdrawn at any time with future effect (see the Privacy Policy).

5.4 You warrant that any content you provide or make available does not infringe any third party's rights.

6. Acceptable Use

6.1 You must not: use the Service unlawfully; upload or share content that is unlawful, abusive, defamatory or infringing; interfere with, reverse engineer or attempt to extract the source code of the App except as permitted by law; access the Service by automated means or circumvent security controls; or impersonate any person.

7. Intellectual Property

7.1 The App, the Studio19 and S19LABS names and brands, software, designs, analytics and all related intellectual property belong to EPSza or its licensors. You receive only the limited right to use the App as intended. EPSza may use aggregated, de-identified data that does not identify you for analytics and product development.

8. Disclaimers and Liability

8.1 To the maximum extent permitted by law: the Service is provided "as is" without warranties; EPSza is not liable for indirect or consequential loss, loss of profits or loss of data; and EPSza's total liability for all claims relating to the Service is limited to the amounts you paid EPSza for the Service in the 12 months before the claim. Nothing in these Terms excludes liability for gross negligence or wilful misconduct, or limits rights under the CPA that cannot be excluded.

8.2 To the extent permitted by law, you indemnify EPSza against claims arising from your breach of these Terms or your unlawful use of the Service.

9. App Store Terms

9.1 Apple. If you use the App on an Apple device: these Terms are between you and EPSza only, not Apple; Apple has no obligation to provide maintenance or support; Apple is not responsible for any claims relating to the App or its use, including product liability, legal or regulatory claims and intellectual property claims; you warrant that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

9.2 Google. Use of the App downloaded from Google Play is also subject to the Google Play Terms of Service.

10. Termination and Deletion

10.1 You may stop using the Service and delete your account at any time using the Delete account option in your profile, or via the web deletion page at https://s19labs-privacy.web.app/delete-account. For coach-managed accounts, your coach can also remove your profile. We may suspend or terminate access for breach of these Terms or unlawful conduct. Sections 5, 7, 8 and 11 survive termination.

11. General

11.1 These Terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction, subject to any mandatory consumer protections in your country of residence. We may update these Terms; material changes will be notified in the App or by email before they take effect, and continued use after the effective date constitutes acceptance. If any provision is unenforceable the remainder stands. These Terms and the Privacy Policy are the entire agreement between you and EPSza for the Service.

11.2 Contact: EPSza (Pty) Ltd (Registration Number 2014/099878/07, VAT Number 432 028 0391) — Studio19, 359 Pienaar Street, Brooklyn, Pretoria, 0181. Support: william.erasmus@eps.ch or ian.deale@eps.ch.